Good to know.
A little planning makes room for a lot of adventure.
What if we don’t see the Northern Lights?
On the Northern Lights Hunt with a free second tour, you can join again if no aurora is visible to the naked eye. The second tour is for the same guest during the same stay and is subject to availability. It cannot be exchanged for cash or transferred. Other experiences have their own booking terms.
How do I find my pickup time?
Your confirmed departure and pickup arrangements are provided with your booking. Check the confirmation for your meeting point and be ready for the stated pickup window. Contact us if your accommodation changes.
Can you help us choose the right experiences?
Absolutely. Tell us your travel dates, group size, children’s ages and the experiences you are interested in. Our local team will help you put together a plan.
Where can I see the final price and cancellation terms?
Open the availability calendar for your chosen experience. The booking service shows the current dates, prices, participant options and terms before you complete a reservation. Cancellation conditions vary by product and supplier.
What should I wear?
Wear warm layers, insulated footwear, gloves and a hat for winter activities. Equipment and thermal clothing inclusions differ between tours, so check the individual booking details before arrival.
Can we book a private tour or a group itinerary?
Yes. Our team arranges private experiences and group programmes by enquiry. Send your dates and group details so we can confirm what is available and prepare an offer.
Are the activities suitable for children?
Age limits and child rates vary by experience. Check the booking details, especially for snowmobiles and longer outdoor activities. We can help you choose a suitable plan for your family.
Let’s make it your Lapland.
Tell us when you’re coming. We’ll help with the rest.
Your Lapland Trip Planner.
Pick your experiences. Share your wishes. Request one personalised quote.